Support
Welcome to ReadyLoop support. ReadyLoop turns recurring real-life routines — leaving home, packing gear, closing your workday — into reusable runbooks: keep the steps that stay the same, add what is different this time, and resume exactly where you stopped.
Contact
We aim to reply within two business days:
[email protected]When you write, it helps to include:
- Your app version (in the app: Settings → About → Version)
- Your iOS version and device model
- What you expected and what happened instead
Feature requests are welcome — short descriptions of the real-life moment you are trying to handle are the most useful.
Frequently asked questions
Where is my data stored?
On your device. ReadyLoop has no accounts and no servers. If you enable iCloud Sync (Pro), your data is also stored in your own private iCloud database. See the Privacy Policy for details.
How do I move my data to a new iPhone?
Two ways: enable iCloud Sync (Pro) on both devices, or use Settings → Export data on the old device and Settings → Import data on the new one. Import skips anything that already exists, so it is safe to run more than once.
How do I back up my data?
Use Settings → Export data at any time. The export is a single JSON file containing every runbook and your full run history — including runs older than the 14-day window shown on the free plan.
How do I restore my Pro purchase?
Settings → Restore purchases, signed in with the same Apple Account you used to buy Pro. Pro is a one-time purchase; there is no subscription.
Can I get a refund?
Purchases are processed by Apple, and refunds are handled by Apple. Request one at reportaproblem.apple.com.
My reminders are not arriving.
Check that notifications are allowed for ReadyLoop in iOS Settings → Notifications. ReadyLoop only schedules a reminder when you set one up: a start cue configured in a runbook’s editor, or the optional “run still open” reminder in Settings.
The Live Activity is not showing in the Dynamic Island or on the Lock Screen.
The Live Activity is a Pro feature. Make sure Pro is unlocked, the Live Activity switch is on in Settings → Feedback, and Live Activities are allowed for ReadyLoop in iOS Settings.
How do I delete everything?
Settings → Delete all data. This removes every runbook and run from your device (and from your private iCloud database when sync is on). Your Pro purchase is kept and can always be restored.
Which devices and languages are supported?
iPhone with iOS 18 or later. ReadyLoop is available in English, German, French, Japanese, Korean, Spanish, Arabic, Turkish, and Simplified Chinese, and follows your device language automatically.
Developer
- Developer
- Yakup Pekdemir
- Brand
- Pekdemir Labs
- Country
- Türkiye
- [email protected]